And Renaissance Jewelers NAILED IT! Absolutely everything I wanted. Sparkles and shines it’s just perfect for me!
I had my original ring for 3 months when I lost 1 of the side stones. My ring was loose too. I could hear the diamond moving in the setting..when I reached out in regards to this, not only did they not charge me the "standard " $75 fed ex fee, they made me a whole new ring when they got mine to them !! Kudos for going ABOVE And BEYOND with your customer service and backing your LIFE TIME guarantee !!! It's such a rare experience anymore !!
I just want to say how impressed I am for the response we got back on this issue. Both people we spoke to went out of their way to help solve the problem. I want to thank the production team also for agreeing to expedite making of the ring. Many many thanks !!!
I recently received the engagement ring I ordered from Renaissance Jewel, and I am extremely impressed with the entire experience.
First, the shipping and packaging were outstanding. The ring arrived securely packaged, and it was clear that great care had been taken to ensure it arrived safely and in perfect condition.
As for the ring itself, the craftsmanship exceeded my expectations. The quality of the setting, the attention to detail, and the overall appearance are truly remarkable. The ring looks even better in person than it did in the photos. The diamond is beautiful, and the entire piece has an elegant, high-end feel.
I have not yet shown the ring because I am planning to propose in the near future, but based on what I have seen so far, I could not be happier with my purchase.
I would highly recommend Renaissance Jewel to anyone looking for exceptional quality, excellent value, and a smooth purchasing experience. Thank you for helping make this special moment possible.
My ring came within 2.5 weeks and is absolutely gorgeous! Better than I imagined and I can not stop looking at it!
Great product and customer service. Ordered the wrong size for two rings. Contacted customer support and within a couple minutes I had shipping g labels to send them back for a resizing free of charge. Highly recommend.
Very beautiful well made engagement ring that I purchased. Also your service was exceptional. Would like to speak with you about purchasing a matching wedding band.
Absolutely in love with my engagement ring from Renaissance Jewelry! My ring is a stunning 4-carat marquise diamond, VVS2 clarity, E color, and it is even more beautiful in person than I imagined.
The entire experience was amazing from start to finish. Their communication was excellent, they answered all of my questions, and they were so easy to work with throughout the whole process. The pricing was incredible for the quality you receive, and shipping was super fast.
I couldn’t be happier with my ring and highly recommend Renaissance Jewelry to anyone looking for a gorgeous, high-quality engagement ring!
I was very disappointed when I received my order. This was a push present from my husband so we opted to have the ring engraved with our daughter’s name on it. The ring I received does not look like the ring on their website, the inside of the ring is supposed to be completely solid and have my daughter’s name engraved but it does not. The ring also looks completely different, almost like a very small stone version of the image on the website. I called support for help but they said it was a new band they had in stock so they were not sure what it’s supposed to look like and the engraving could not be done. That is something I believe customers service should have reached out to us before sending the order out since the engraving was something we wanted on the ring. They asked me to email them a picture of the ring so they can see if the correct ring was sent. Still waiting on a response.
I was nervous to purchase online BUT it is beautiful and exactly as described.
This is my second item from Rennaisance Jewel. There products are top quality and nothing is vague about their materials or pricing. Definitely recommend.
Very pleased with the quality and expensive look, ill NEVER go back to moned diamonds again considering loss of resale value and the fact that these ARE in fact real diamonds without the damage to earth and cruelty to miners. Plus they'll work with incorporating your previous stone into new settings!
Great products every time. Wide anddaughter were trolled. Will be back.
I ordered a wedding band and engagement ring in January. The engagement ring came pretty quick with no issues. A few weeks later I received the wedding band and it was a completely wrong ring, but with the correct engraving that I had chosen. I got a return label and sent the ring back. I didn’t hear anything from them after I saw the ring had been delivered to the store. I called a few weeks later just asking for any updates. Come to find out they didn’t even process that my ring had been received until I had called as it had gotten lost within the system after being received so it was never actually marked as received. They finally started working on my ring and a week or two in, I get a call from an employee ask to confirm my ring size which I was a little confused about as they should have had my order to begin with. My ring finally got delivered today, months later, and the engraving isn’t on it. The employees over the phone are always nice and helpful but obviously something within quality control is lacking as they engraved a complete wrong ring in the beginning, then finally send me the correct ring with no engraving. At this point it is so much of a hassle I don’t even know if I want to bother sending it back to get engraved at this point. I have also been paying on these things for months and continuously getting incorrect items.
The website was so easy to use! Designing a ring for my fiance couldn't have been any easier. When I got the ring it far exceed my expectations. Absolutely beautiful and great quality!
I had mentioned months ago I would like an anniversary band or 3 stone band to wear on my right hand. Nothing else was said then the week of our anniversary, he said let’s go get you that ring you want. Well I was more than ready but didn’t have any idea what I really wanted. Flor was our consultant and guided us from different styles un til we had found a 3 stone I really liked but I’d also seen another ring that was gorgeous but a little over what I had in my mind but when I tried it on, he looked at it and said…that’s it! It was exquisite and more than I’d dreamed of. A beautiful Tacori Radiance center stone with a Pave stone on each side sitting on a band of round diamonds. Flor was wonderful and I would definitely will visit her again. Thank you for the experience and wonderful service that went way above and beyond.
I picked up a pair of 1 carat total weight stud earrings for my fiance and honestly couldn’t be happier with them. The presentation was solid, they came with a certification card, and everything felt legit right out of the box.
What really surprised me was the value. For under $300, I wasn’t expecting this level of quality, but they look great in person and have a really nice sparkle. They made a perfect thanks for putting up with me gift and were very well received.
Shipping was smooth, packaging was clean, and overall it just felt like a really easy, no-stress purchase. Definitely exceeded expectations for the price.
I am whatever is greater than thrilled with my recent purchase of 6ctw pear shaped studs. They are gorgeous and I haven’t seen anything even close to competitive in price. I’m feeling a little, “is this too good to be true,” but based on the authentication provided, the many stellar TrustPilot reviews, the transparency during the production process, perhaps things exceed expectations for once. Yahoo!
The only downside is apparently I fiddle with them a lot on conference calls and my husband asked that if I wear just them all the time do I really need my other earrings.
Here they are pictured with my engagement ring (natural), which I got them to compliment.
Received my ring (4 carat oval diamond with platinum pave band) and it is stunning! I got it in less than 3 weeks. I love how they provided updates throughout the process. It came with the IGI certificate which checked out. I can’t wait to show everyone my new ring! Note: photo on my finger includes my diamond band bought separately but they go so well together with my new ring.
I ordered a diamond ring. I wanted it for a special anniversary and trip. I didn’t think I would receive it in time, but after telling the staff there why I wanted it by a certain time, they were so kind and helpful and rushed it overnight and I received it today right before leaving on my trip. The ring is exactly what I wanted and is very beautiful. Thank you so much!!!!!
