I HIGHLY recommend Renaissance Jewel! I was hesitant to make such a huge purchase online, but I’m so glad I decided to take a chance! Their prices were also much more reasonable than all the other online stores!! Their customer service is absolutely wonderful! After I placed my order there was always someone from their customer service team available 24/7 to answer any question I had via text, website chat or by phone. They also have an order portal where you can log in anytime to see the current status of the production of the ring. And the wedding ring I bought…..WOW!!!!! It is absolutely STUNNING!!!! This ring was a replacement ring that my husband bought me after I lost my original ring over 22 years ago. My husband and I are in awe at its beauty! I chose a 3 carat pear shape diamond in VVS2-D clarity, 14k gold. The diamond is crystal clear and sparkles like crazy! Pictures and video don’t do it justice at all!! And, as a matter of fact, we were so impressed with my ring, price and customer service that my husband bought my ANOTHER ring from Renaissance Jewel!!!! He bought my my dream heart ring I’ve always wanted to wear on my right hand. This ring too is STUNNING!!!!! I chose a heart shape 2.5 carat VVS2-D clarity diamond. Just like my pear diamond, the heart diamond is also crystal clear and sparkles like crazy!!! I am in love with both my dream rings!!!! I can’t recommend Renaissance Jewel enough!!!! If I could give them TEN STARS, I would!!!!!! I especially want to thank Pia, Manny and Fred for their personable, caring and EXCELLENT customer service! Pia was an absolute angel!!! Again….if you’re looking for the best quality ring at the best price and excellent customer service….look no further than Renaissance Jewel!!!!!!
I HIGHLY recommend Renaissance Jewel! I was hesitant to make such a huge purchase online, but I’m so glad I decided to take a chance! Their prices were also much more reasonable than all the other online stores!! Their customer service is absolutely wonderful! After I placed my order there was always someone from their customer service team available 24/7 to answer any question I had via text, website chat or by phone. They also have an order portal where you can log in anytime to see the current status of the production of the ring. And the wedding ring I bought…..WOW!!!!! It is absolutely STUNNING!!!! This ring was a replacement ring that my husband bought me after I lost my original ring over 22 years ago. My husband and I are in awe at its beauty! I chose a 3 carat pear shape diamond in VVS2-D clarity, 14k gold. The diamond is crystal clear and sparkles like crazy! Pictures and video don’t do it justice at all!! And, as a matter of fact, we were so impressed with my ring, price and customer service that my husband bought my ANOTHER ring from Renaissance Jewel!!!! He bought my my dream heart ring I’ve always wanted to wear on my right hand. This ring too is STUNNING!!!!! I chose a heart shape 2.5 carat VVS2-D clarity diamond. Just like my pear diamond, the heart diamond is also crystal clear and sparkles like crazy!!! I am in love with both my dream rings!!!! I can’t recommend Renaissance Jewel enough!!!! If I could give them TEN STARS, I would!!!!!! I especially want to thank Pia, Manny and Fred for their personable, caring and EXCELLENT customer service! Pia was an absolute angel!!! Again….if you’re looking for the best quality ring at the best price and excellent customer service….look no further than Renaissance Jewel!!!!!!
I HIGHLY recommend Renaissance Jewel! I was hesitant to make such a huge purchase online, but I’m so glad I decided to take a chance! Their prices were also much more reasonable than all the other online stores!! Their customer service is absolutely wonderful! After I placed my order there was always someone from their customer service team available 24/7 to answer any question I had via text, website chat or by phone. They also have an order portal where you can log in anytime to see the current status of the production of the ring. And the wedding ring I bought…..WOW!!!!! It is absolutely STUNNING!!!! This ring was a replacement ring that my husband bought me after I lost my original ring over 22 years ago. My husband and I are in awe at its beauty! I chose a 3 carat pear shape diamond in VVS2-D clarity, 14k gold. The diamond is crystal clear and sparkles like crazy! Pictures and video don’t do it justice at all!! And, as a matter of fact, we were so impressed with my ring, price and customer service that my husband bought my ANOTHER ring from Renaissance Jewel!!!! He bought my my dream heart ring I’ve always wanted to wear on my right hand. This ring too is STUNNING!!!!! I chose a heart shape 2.5 carat VVS2-D clarity diamond. Just like my pear diamond, the heart diamond is also crystal clear and sparkles like crazy!!! I am in love with both my dream rings!!!! I can’t recommend Renaissance Jewel enough!!!! If I could give them TEN STARS, I would!!!!!! I especially want to thank Pia, Manny and Fred for their personable, caring and EXCELLENT customer service! Pia was an absolute angel!!! Again….if you’re looking for the best quality ring at the best price and excellent customer service….look no further than Renaissance Jewel!!!!!!
I needed assistance with my purchase. Kristine was so very patient and took the time to answer every question that I asked. As soon as I hit the chat symbol, in a blink she was there! If the earrings that I ordered are like their customer service.... they will be terrific!
I ordered this ring for my girlfriend, it was as promised very beutiful and delicate. It came in time as promised. She was very touched with it and its beauty. You got a 5 star from us and will definitely purchase again.
Absolutely stunning work / craftsmanship. I chose a 2.5, E, VVS2 marquise diamond on a pave band with hidden halo. Customer service is absolutely amazing. I’ve never had the pleasure of dealing with a business that responds to their customers so promptly. I would recommend this company to anyone looking for quality with nearly half the price of their competitors. I’ve gotten so many compliments on my ring. Also received the verification cert with the order as well. Thank you Renaissance Jewel!!
The staff was amazing. I texted them and were on the spot with replying! Turn around time was less than 20 days! I highly recommend them!
Enjoyed working with Renaissance Jewel for my wifes bday gift. Easy to use website design. Good communication. Great Pricing
I absolutely love my ring from Renaissance Jewel! It's beautiful and their customer service is outstanding.
I am soooooo in love with my new 3.00 carat pear solitaire engagement ring!!! It’s absolutely stunning! It sparkles and shines from every angle. I enjoyed being updated in the process of making my ring. It came in a beautiful box with all the certifications.
Thank you so much!
The twist band is so delicate and sparkly and the diamond is gorgeously vibrant and clear. I love my engagement ring.
Ok so I did have some issues with my order. I needed to reach out to customer service a few times. Each time I did I was always able to get through to someone very quickly. Manny has been great every step of the way, he was always there to help me. Even when I requested a refund he called me early, texted me and saw to it that I got my refund really quickly. The customer service is one is the greatest things about this company. So if you buy from here, just know you can always have someone by your side to help you with your order.
I just bought diamond earrings and they are stunning. They came out great and look absolutely beautiful. I also had good customer service along the entire process of ordering.
After 15 years of marriage my husband wanted to upgrade my wedding set. I told him exactly what I dreamed of having and he found exactly that with Renaissance Jewel! This 5 carat Emerald cut is absolutely stunning. The process was so simple and he was kept informed of the progress throughout! It was an amazing Christmas Morning!
Earrings were better than expected, very nice quality, I ordered 3 weeks before Christmas, and figured they would be shipped right away, the communication from company on when it would be shipped disappointing . This caused a lot of stress not knowing if I would receive in time, thankfully they arrived in time,
The overall experience from purchasing the ring until I got it was phenomenal! You personalize your order to your taste, amazing pricing and the order tracking is amazing. They send you pictures of every step of the creation, show you which process of the order is going through, and everything is IGI certified. They even help with insurance! I am more than pleased with Renaissance Jewel and will be surely purchasing from here again, thank you for everything!
I spent a lot of time reading up on what Renaissance jewelers had to offer. Finally decided on the marquis solitaire. This was urned out to be the most beautiful rings I’ve seen!
Very fast shipping and everything was perfect!
Highly recommend!!
Much prettier than the pictures. Highly recommend this company. They send you updates and pictures of your ring in progress.
I am so happy with my purchase! When I first placed my order, I didn’t realize my engagement ring would be made from scratch or how long that process would take. It was a bit of a rushed purchase, and in my hurry, I forgot to include my ring size. I called immediately (at night, EST) and was pleasantly surprised to reach someone right away. They noted my ring size and reassured me not to worry.
As the days went by, I grew anxious that my ring wouldn’t arrive before my fiancé and I left for vacation, so I called again and spoke with Pia, who was so sweet and understanding. I explained how important it was for me to have the ring before we left. Pia promised to check with production for an accurate estimate, and she actually called me back the same day with an update!
I’ll admit, I became the “nervous customer” and called again a few days later since I didn’t see any tracking updates in my portal. Even then, the team remained patient and professional, providing updates as the ring moved through production and shipping.
Two days before our trip, I had convinced myself the ring wouldn’t arrive in time. Frustrated, I called once more to express my disappointment, and not even 10 minutes later, USPS knocked on my door with the delivery!
I couldn’t be happier with the final result. The ring is absolutely stunning- so sparkly and exactly as pictured. I’m beyond thrilled with the quality, the customer service, and the communication throughout the entire process.
Thank you, Pia, and everyone else who helped make this happen!
It took about 2 weeks from order date to delivery; however I would allow at least a month delivery expectation so your not like me panicked and calling every two seconds. Overall, couldn’t be happier!
I just picked Renaissance for purchasing 1 ct tw lab grown diamond earrings, and I think I hit the jackpot with a great price and high quality/color. It took a while, which made me a bit nervous, but in the end it was all worth it. Amazing craftsmanship and a beautiful product. I couldn't be happier. Have no worries. They do impressive work!! I would have uploaded a picture, but my wife didn't want to take them off..
Ring was received with great quality. Had a fix for a lost diamond and a resize that was quick and easy.
I ordered a pair of 3 stone earrings from here. The customer service was excellent. I was sent drawings and pictures before the earrings were sent out and the earrings themself are beautiful. The stones are super sparkly and good quality and I love the screw on backs that they have. I feel secure knowing they wont fall off. I love them so much that I have worn them every day since I got them and will probably continue to do so. They are going to be my favorite for sure.
After being married over 20 years my husband said it was time for an upgrade. We went from a 1 ct princess to a 2 ct center stone. The picture truly doesn’t capture how beautiful this ring is. Thank you so much.
Awesome experience custom making my engagement ring. I did have issues with my original design however renaissance has been prompt and accommodating and going above and beyond to ensure I was happy with my ring! And I love it! It is exactly what I wanted.
My husband upgraded my ring to their beautiful cushion cut brilliant diamond with a double halo. You can definitely tell the time and craftsmanship in the ring. It sparkles everywhere. I love also that the package came discreetly.