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FAQs
Yes. Our diamonds are real lab-grown diamonds, sharing the same physical, chemical, and optical characteristics as mined diamonds. They’re not diamond simulants and not to be confused with moissanite or cubic zirconia.
No. We do not use moissanite or any other diamond simulants. Our stones are genuine lab-grown diamonds, certified by recognized gemological labs.
Yes! All our larger diamonds, especially those in solitaire settings, come with IGI certification for complete assurance of quality and authenticity. Smaller diamonds are certified by AGL. Each certificate details the diamond’s color, clarity, cut, and other essential characteristics, verifying that you’re getting a genuine, high-quality lab-grown diamond.
We use only premium-quality lab-grown diamonds that fall into the E, F, or G (near-colorless) color range, with VVS or VS clarity (minimal inclusions). All our diamonds are crafted with an Excellent cut to maximize brilliance and sparkle.
We are a Direct-to-Consumer (D2C) brand. Because we grow and manufacture our own diamonds and jewelry in-house, we cut out traditional retail markups. This allows us to offer exceptional quality at a more accessible price without compromising craftsmanship.
Yes. We understand that flexibility is important. We partner with leading payment providers to offer buy now, pay later options at checkout. Simply select the plan that works best for you when finalizing your purchase.
We offer four options for our gold jewelry: plated gold, 10k gold, 14k gold, and 18k gold. You can choose the purity that best suits your style, budget, and lifestyle. For pieces you plan to wear daily—such as tennis bracelets—we recommend gold-plated or 10k gold for optimal durability and affordability. If you prefer a higher gold content and a more premium feel, 14k or 18k gold are excellent choices.
Yes. We want you to love your purchase. That’s why we offer a 30-day free return policy. If you’re not completely satisfied with your order, you can return it in its original condition within 30 days for a full refund or exchange. Simply contact our customer support team or visit our Returns & Exchanges page for instructions on how to initiate a return.
Our prices can vary based on promotions, raw material costs, and market fluctuations. While we strive to maintain consistent pricing, once a promotion or price update has ended, we cannot retroactively apply older prices. We appreciate your understanding.
For the most accurate measurement:
- Use a flexible measuring tape or a piece of string around your wrist where the bracelet would sit.
- Mark the point where the string meets.
- Measure that length against a ruler. We also provide a sizing guide on our website for additional assistance.
We do our best to estimate and fulfill delivery dates as accurately as possible. However, unforeseen events (like shipping carrier delays or severe weather) may affect timelines. If you have a specific delivery requirement, please contact us so we can work toward meeting your needs.
Yes! We love creating custom pieces to help bring your vision to life. Simply reach out with your ideas, and our design team will guide you through the process—from selecting the perfect diamond shape to choosing the ideal setting.
Yes! We stand behind the quality of our craftsmanship. All our pieces come with a lifetime warranty against manufacturing defects. If you encounter any issues, simply contact our support team, and we’ll make it right.
Sterling silver is a solid metal composed of 92.5% pure silver and 7.5% other alloys for durability. At Renaissance Jewel, we apply rhodium plating on top of the silver, similar to the plating done on gold, to enhance its polish and color.
Yes, we use rhodium plating on our sterling silver jewelry, which provides a finish and shine comparable to gold jewelry.
For jewelry worn daily and in contact with soap and moisturizers, the rhodium plating typically lasts 6 months to a year. With careful handling—avoiding contact with soap, water, and moisturizers—the plating can last for several years. We recommend removing jewelry during activities like showering, swimming, and chores involving soap or water.
When the rhodium plating begins to wear off, the jewelry may appear less shiny. Reapplying the plating is a straightforward process and typically costs around $50 for plating and polishing.
