Great product and customer service. Ordered the wrong size for two rings. Contacted customer support and within a couple minutes I had shipping g labels to send them back for a resizing free of charge. Highly recommend.
Very beautiful well made engagement ring that I purchased. Also your service was exceptional. Would like to speak with you about purchasing a matching wedding band.
Absolutely in love with my engagement ring from Renaissance Jewelry! My ring is a stunning 4-carat marquise diamond, VVS2 clarity, E color, and it is even more beautiful in person than I imagined.
The entire experience was amazing from start to finish. Their communication was excellent, they answered all of my questions, and they were so easy to work with throughout the whole process. The pricing was incredible for the quality you receive, and shipping was super fast.
I couldn’t be happier with my ring and highly recommend Renaissance Jewelry to anyone looking for a gorgeous, high-quality engagement ring!
I was very disappointed when I received my order. This was a push present from my husband so we opted to have the ring engraved with our daughter’s name on it. The ring I received does not look like the ring on their website, the inside of the ring is supposed to be completely solid and have my daughter’s name engraved but it does not. The ring also looks completely different, almost like a very small stone version of the image on the website. I called support for help but they said it was a new band they had in stock so they were not sure what it’s supposed to look like and the engraving could not be done. That is something I believe customers service should have reached out to us before sending the order out since the engraving was something we wanted on the ring. They asked me to email them a picture of the ring so they can see if the correct ring was sent. Still waiting on a response.
I was nervous to purchase online BUT it is beautiful and exactly as described.
This is my second item from Rennaisance Jewel. There products are top quality and nothing is vague about their materials or pricing. Definitely recommend.
Very pleased with the quality and expensive look, ill NEVER go back to moned diamonds again considering loss of resale value and the fact that these ARE in fact real diamonds without the damage to earth and cruelty to miners. Plus they'll work with incorporating your previous stone into new settings!
Great products every time. Wide anddaughter were trolled. Will be back.
I ordered a wedding band and engagement ring in January. The engagement ring came pretty quick with no issues. A few weeks later I received the wedding band and it was a completely wrong ring, but with the correct engraving that I had chosen. I got a return label and sent the ring back. I didn’t hear anything from them after I saw the ring had been delivered to the store. I called a few weeks later just asking for any updates. Come to find out they didn’t even process that my ring had been received until I had called as it had gotten lost within the system after being received so it was never actually marked as received. They finally started working on my ring and a week or two in, I get a call from an employee ask to confirm my ring size which I was a little confused about as they should have had my order to begin with. My ring finally got delivered today, months later, and the engraving isn’t on it. The employees over the phone are always nice and helpful but obviously something within quality control is lacking as they engraved a complete wrong ring in the beginning, then finally send me the correct ring with no engraving. At this point it is so much of a hassle I don’t even know if I want to bother sending it back to get engraved at this point. I have also been paying on these things for months and continuously getting incorrect items.
The website was so easy to use! Designing a ring for my fiance couldn't have been any easier. When I got the ring it far exceed my expectations. Absolutely beautiful and great quality!
I had mentioned months ago I would like an anniversary band or 3 stone band to wear on my right hand. Nothing else was said then the week of our anniversary, he said let’s go get you that ring you want. Well I was more than ready but didn’t have any idea what I really wanted. Flor was our consultant and guided us from different styles un til we had found a 3 stone I really liked but I’d also seen another ring that was gorgeous but a little over what I had in my mind but when I tried it on, he looked at it and said…that’s it! It was exquisite and more than I’d dreamed of. A beautiful Tacori Radiance center stone with a Pave stone on each side sitting on a band of round diamonds. Flor was wonderful and I would definitely will visit her again. Thank you for the experience and wonderful service that went way above and beyond.
I picked up a pair of 1 carat total weight stud earrings for my fiance and honestly couldn’t be happier with them. The presentation was solid, they came with a certification card, and everything felt legit right out of the box.
What really surprised me was the value. For under $300, I wasn’t expecting this level of quality, but they look great in person and have a really nice sparkle. They made a perfect thanks for putting up with me gift and were very well received.
Shipping was smooth, packaging was clean, and overall it just felt like a really easy, no-stress purchase. Definitely exceeded expectations for the price.
I am whatever is greater than thrilled with my recent purchase of 6ctw pear shaped studs. They are gorgeous and I haven’t seen anything even close to competitive in price. I’m feeling a little, “is this too good to be true,” but based on the authentication provided, the many stellar TrustPilot reviews, the transparency during the production process, perhaps things exceed expectations for once. Yahoo!
The only downside is apparently I fiddle with them a lot on conference calls and my husband asked that if I wear just them all the time do I really need my other earrings.
Here they are pictured with my engagement ring (natural), which I got them to compliment.
Received my ring (4 carat oval diamond with platinum pave band) and it is stunning! I got it in less than 3 weeks. I love how they provided updates throughout the process. It came with the IGI certificate which checked out. I can’t wait to show everyone my new ring! Note: photo on my finger includes my diamond band bought separately but they go so well together with my new ring.
I ordered a diamond ring. I wanted it for a special anniversary and trip. I didn’t think I would receive it in time, but after telling the staff there why I wanted it by a certain time, they were so kind and helpful and rushed it overnight and I received it today right before leaving on my trip. The ring is exactly what I wanted and is very beautiful. Thank you so much!!!!!
My ring is absolutely gorgeous and perfect. I bought the 3 carat vsi ring
Excellent customer service and answered all of our questions in a timely manner. The wedding ring and engagement ring were absolutely gorgeous!! Our expectations were totally exceeded!!
I had an amazing experience with Renaissance Jewelry. I purchased a 3-carat lab-grown diamond ring, and it is absolutely stunning — even more beautiful than I expected. I truly love it.
From the moment I placed the order, everything was very transparent and professional. I received detailed updates at every stage of the process, which made me feel confident and informed the entire time. The ring was completed and delivered in about two weeks, exactly as promised.
This ring was a very special gift from my husband for my 40th birthday, and it means so much to me. The quality, craftsmanship, and overall experience exceeded my expectations. I highly recommend Renaissance Jewelry to anyone looking for a beautiful, high-quality piece and excellent customer service.
At first I was skeptical, but after choosing the setting and the stone I wanted I paid for it within 24 hours. I have a CAD drawing. The updates are amazing the videos of your room the pictures just a truly great experience. My fiancé loved her ring. I even spoke to customer service once seeing if I could expedite, they said it was already expedited and I received my ring within a few days from time awards delivery. It was a little less than two weeks and I’m glad I went with them.
I love my new ring from Renaissance Jewel! The whole process took around a month from start to finish. I upgraded to the 14k gold, which in my opinion looks more like 18k gold! So if you want a more pale yellow look, stick with the 10k. I am very pleased with the craftsmanship of the ring.
I HIGHLY recommend Renaissance Jewel! I was hesitant to make such a huge purchase online, but I’m so glad I decided to take a chance! Their prices were also much more reasonable than all the other online stores!! Their customer service is absolutely wonderful! After I placed my order there was always someone from their customer service team available 24/7 to answer any question I had via text, website chat or by phone. They also have an order portal where you can log in anytime to see the current status of the production of the ring. And the wedding ring I bought…..WOW!!!!! It is absolutely STUNNING!!!! This ring was a replacement ring that my husband bought me after I lost my original ring over 22 years ago. My husband and I are in awe at its beauty! I chose a 3 carat pear shape diamond in VVS2-D clarity, 14k gold. The diamond is crystal clear and sparkles like crazy! Pictures and video don’t do it justice at all!! And, as a matter of fact, we were so impressed with my ring, price and customer service that my husband bought my ANOTHER ring from Renaissance Jewel!!!! He bought my my dream heart ring I’ve always wanted to wear on my right hand. This ring too is STUNNING!!!!! I chose a heart shape 2.5 carat VVS2-D clarity diamond. Just like my pear diamond, the heart diamond is also crystal clear and sparkles like crazy!!! I am in love with both my dream rings!!!! I can’t recommend Renaissance Jewel enough!!!! If I could give them TEN STARS, I would!!!!!! I especially want to thank Pia, Manny and Fred for their personable, caring and EXCELLENT customer service! Pia was an absolute angel!!! Again….if you’re looking for the best quality ring at the best price and excellent customer service….look no further than Renaissance Jewel!!!!!!
I HIGHLY recommend Renaissance Jewel! I was hesitant to make such a huge purchase online, but I’m so glad I decided to take a chance! Their prices were also much more reasonable than all the other online stores!! Their customer service is absolutely wonderful! After I placed my order there was always someone from their customer service team available 24/7 to answer any question I had via text, website chat or by phone. They also have an order portal where you can log in anytime to see the current status of the production of the ring. And the wedding ring I bought…..WOW!!!!! It is absolutely STUNNING!!!! This ring was a replacement ring that my husband bought me after I lost my original ring over 22 years ago. My husband and I are in awe at its beauty! I chose a 3 carat pear shape diamond in VVS2-D clarity, 14k gold. The diamond is crystal clear and sparkles like crazy! Pictures and video don’t do it justice at all!! And, as a matter of fact, we were so impressed with my ring, price and customer service that my husband bought my ANOTHER ring from Renaissance Jewel!!!! He bought my my dream heart ring I’ve always wanted to wear on my right hand. This ring too is STUNNING!!!!! I chose a heart shape 2.5 carat VVS2-D clarity diamond. Just like my pear diamond, the heart diamond is also crystal clear and sparkles like crazy!!! I am in love with both my dream rings!!!! I can’t recommend Renaissance Jewel enough!!!! If I could give them TEN STARS, I would!!!!!! I especially want to thank Pia, Manny and Fred for their personable, caring and EXCELLENT customer service! Pia was an absolute angel!!! Again….if you’re looking for the best quality ring at the best price and excellent customer service….look no further than Renaissance Jewel!!!!!!
